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VisionONE FAQ

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Find clear answers about VisionONE ERP, implementation, modules, security, compliance, support and how the platform can fit your business.

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Knowledge Centre

Everything you need to know about VisionONE.

From core ERP capabilities to implementation, security and compliance, explore the answers to the questions businesses ask most.

01

ERP & Modules

Understand the platform and its connected business functions.

02

Implementation

Learn how VisionONE can be configured and introduced to your business.

03

Security & Controls

Explore permissions, approvals, audit trails and access controls.

04

Compliance & Support

Find answers about tax, eTIMS, payroll compliance and support.

Frequently Asked Questions

Clear answers. Better decisions.

Search the questions below or browse by topic to understand how VisionONE works.

General

About VisionONE

VisionONE is a Kenya-born ERP and business management platform that brings finance, HR, payroll, inventory, procurement, operations, compliance and reporting into one connected environment.
VisionONE is designed for businesses and organisations across Kenya, Africa and India. Its modular structure can support sectors including manufacturing, logistics, finance, retail, government and other organisations with complex operational and financial processes.
VisionONE is designed as one connected ERP environment, with integrated business modules working from shared data, permissions and workflows. This helps departments work from a more consistent version of business information.
Yes. VisionONE is modular, scalable and configurable. Businesses can implement the capabilities that match their requirements and configure workflows around their operational processes.
Business Management

Finance, HR & Operations

Finance capabilities include general ledger, accounts payable, accounts receivable, multi-currency accounting, invoicing, collections, bank reconciliation, budgeting, forecasting, financial reporting and audit trails.
Yes. VisionONE supports HR and payroll processes including automated payroll, statutory compliance, employee self-service, time and attendance, leave management and biometric attendance, alongside payroll controls designed to improve accuracy.
Yes. VisionONE connects inventory and procurement processes with suppliers, purchasing, stock management, warehouse activity and financial controls to improve visibility across the supply chain.
Yes. VisionONE supports multi-company, multi-branch and multi-currency business environments, helping organisations manage different entities while maintaining central visibility.
Compliance

eTIMS, KRA & Tax Automation

VisionONE supports eTIMS and e-invoicing workflows designed to help businesses manage electronic invoicing and related tax processes in line with applicable KRA requirements.
VisionONE provides KRA-focused tax automation and compliance workflows that can support tax processing, reporting and reconciliation while helping businesses maintain stronger financial controls.
VisionONE can support M-Pesa payment workflows including STK Push, PayBill and Till capture, payment validation, customer and invoice matching, receipts, notifications, unmatched payments, reversals and exceptions, reconciliation, reporting, approvals and audit controls.
Security

Controls, Permissions & Governance

VisionONE incorporates business controls including role-based access control, approval workflows, maker-checker controls, segregation of duties, audit trails, document management and backup capabilities.
Yes. Role-based permissions and approval controls can be used to define access according to responsibilities, helping organisations maintain stronger internal controls and clearer accountability.
Yes. Audit trails help organisations maintain visibility into business activity and support accountability, review and internal control processes.
Implementation

Getting Started With VisionONE

Implementation is tailored to the organisation. It can involve understanding business processes, configuring the required modules and workflows, preparing data, user setup, training and supporting the rollout.
Yes. VisionONE provides training and support to help users understand the system and adopt the workflows relevant to their roles and responsibilities.
Yes. VisionONE is modular and scalable, allowing businesses to focus on the capabilities they currently need while providing room to expand as their requirements grow.
Yes. The modular structure allows businesses to expand their use of the platform as operations, teams, entities and reporting requirements become more complex.
Commercial

Pricing & Next Steps

Pricing depends on the modules, users, business requirements and implementation needs of each organisation. Contact the VisionONE team for a tailored discussion and quotation.
The simplest way to start is to request a demonstration. The VisionONE team can then understand your business, discuss your requirements and identify the modules and workflows that best fit your organisation.
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